Difference between revisions of "Catznip Second Life Viewer"
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==Viewer Help & Support== | ==Viewer Help & Support== | ||
| − | We do not provide dedicated support staff, and while we will always try and be helpful if we can, contacting the viewer developers directly might not be the fastest or best way to get support on problems that are not specific to either Catznip or [[RLVa]]. | + | We do not provide dedicated support staff, and while we will always try and be helpful if we can, contacting the viewer developers directly might not be the fastest or best way to get support on problems that are not specific to either Catznip or [[RLVa]]. |
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| + | ''Kitty is worried this will sound mean or dismissive, but really we prefer to set a realistic expectation; If we can – or have the time to – we probably will help, but if it’s outside of the “Catznip – or [[RLVa]] – scope” then there is a good chance we will just refer you to the [http://community.secondlife.com/t5/Forums/ct-p/Forums Second Life Forums] or [http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base], unless you are made from chocolate, then we will just eat you. Om nom nom.'' | ||
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===Official Second Life Support=== | ===Official Second Life Support=== | ||
If the problem you are having exists in both Catznip and the official client, your first port of call should be the official Second Life support services. | If the problem you are having exists in both Catznip and the official client, your first port of call should be the official Second Life support services. | ||
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===Catznip Specific Help & Support=== | ===Catznip Specific Help & Support=== | ||
| − | Using Catznip? | + | The [https://my.secondlife.com/groups/0ca3355c-c72c-4db5-d2e2-79127a134d55 Catznip Group] is a great place to ask your question, another user or Catznip staff member may be able to help you directly. |
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| + | [[File:update_256.png|64 px|left|Update Catznip|link=http://catznip.com/downloads/]]Using Catznip? First make sure you are using the latest released version. '''Help > About''' in the viewer will tell you what release you are using. Download the latest from the [http://catznip.com/downloads/ downloads page]. | ||
| − | + | To join or open the Catznip group from in the viewer, top menu click '''Help > Catznip Support Group'''. You can also paste the following in chat in the viewer to get a click-able link. | |
<pre>secondlife:///app/group/0ca3355c-c72c-4db5-d2e2-79127a134d55/about</pre> | <pre>secondlife:///app/group/0ca3355c-c72c-4db5-d2e2-79127a134d55/about</pre> | ||
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Revision as of 23:23, 29 March 2012
Welcome to the main support and documentation portal for the Catznip Viewer, a third party graphical client for Second Life. The viewer is listed in the official Third Party Viewer Directory.
Viewer Help & Support
We do not provide dedicated support staff, and while we will always try and be helpful if we can, contacting the viewer developers directly might not be the fastest or best way to get support on problems that are not specific to either Catznip or RLVa.
Kitty is worried this will sound mean or dismissive, but really we prefer to set a realistic expectation; If we can – or have the time to – we probably will help, but if it’s outside of the “Catznip – or RLVa – scope” then there is a good chance we will just refer you to the Second Life Forums or Knowledge Base, unless you are made from chocolate, then we will just eat you. Om nom nom.
Official Second Life Support
If the problem you are having exists in both Catznip and the official client, your first port of call should be the official Second Life support services.
- Second Life support portal
- Second Life Answers
- Knowledge Base
- Second Life Forums
- Premium account holders can also contact support directly.
Catznip Specific Help & Support
The Catznip Group is a great place to ask your question, another user or Catznip staff member may be able to help you directly.
Using Catznip? First make sure you are using the latest released version. Help > About in the viewer will tell you what release you are using. Download the latest from the downloads page.
To join or open the Catznip group from in the viewer, top menu click Help > Catznip Support Group. You can also paste the following in chat in the viewer to get a click-able link.
secondlife:///app/group/0ca3355c-c72c-4db5-d2e2-79127a134d55/about
