Difference between revisions of "Catznip Second Life Viewer"
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− | The Catznip | + | The Catznip wiki is the main support and documentation portal for the Catznip Viewer, a 3D graphical client for [http://secondlife.com Second Life]. |
==Viewer Help & Support== | ==Viewer Help & Support== | ||
+ | We do not provide dedicated support staff, and while we will always try and be helpful if we can, contacting the viewer developers directly might not be the fastest or best way to get support on problems that are not specific to either Catznip or [[RLVa]]. | ||
===Official Second Life Support=== | ===Official Second Life Support=== | ||
If the problem you are having exists in both Catznip and the official client, your first port of call should be the official Second Life support services. | If the problem you are having exists in both Catznip and the official client, your first port of call should be the official Second Life support services. | ||
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<pre>secondlife:///app/group/0ca3355c-c72c-4db5-d2e2-79127a134d55/about</pre> | <pre>secondlife:///app/group/0ca3355c-c72c-4db5-d2e2-79127a134d55/about</pre> | ||
− | ''Kitty is worried this will sound mean or dismissive, but really we prefer to set a realistic expectation; If we can – or have the time to – we probably will help, but if it’s outside of the “Catznip – or RLVa – scope” then there is a good chance we will just refer you to the [http://community.secondlife.com/t5/Forums/ct-p/Forums Second Life Forums] or [http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base], unless you are made from chocolate, then we will just eat you. Om nom nom.'' | + | ''Kitty is worried this will sound mean or dismissive, but really we prefer to set a realistic expectation; If we can – or have the time to – we probably will help, but if it’s outside of the “Catznip – or [[RLVa]] – scope” then there is a good chance we will just refer you to the [http://community.secondlife.com/t5/Forums/ct-p/Forums Second Life Forums] or [http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb Knowledge Base], unless you are made from chocolate, then we will just eat you. Om nom nom.'' |
Revision as of 20:35, 29 March 2012
The Catznip wiki is the main support and documentation portal for the Catznip Viewer, a 3D graphical client for Second Life.
Viewer Help & Support
We do not provide dedicated support staff, and while we will always try and be helpful if we can, contacting the viewer developers directly might not be the fastest or best way to get support on problems that are not specific to either Catznip or RLVa.
Official Second Life Support
If the problem you are having exists in both Catznip and the official client, your first port of call should be the official Second Life support services.
- Second Life support portal
- Second Life Answers
- Knowledge Base
- Second Life Forums
- Premium account holders can also contact support directly.
Catznip Specific Help & Support
Using Catznip? From the top menu click Help > Catznip Support Group.
Join the Catznip Group in world and ask your question, another user or Catznip staff member may be able to help you directly. You can also paste the following in chat in the viewer to get a click-able link.
secondlife:///app/group/0ca3355c-c72c-4db5-d2e2-79127a134d55/about
Kitty is worried this will sound mean or dismissive, but really we prefer to set a realistic expectation; If we can – or have the time to – we probably will help, but if it’s outside of the “Catznip – or RLVa – scope” then there is a good chance we will just refer you to the Second Life Forums or Knowledge Base, unless you are made from chocolate, then we will just eat you. Om nom nom.